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Hull Based Services

Chrysalis Supported Housing Service

General Adults Housing Related Support Services

Westbourne House (HRS)

Homeward Bound

Dispersed Housing Related Support Service

Learning Disability and Autism HRS Service

Hull and East Riding Accommodation Project (HAP)

Complex Women’s Housing Related Support Service

Mental Health Crisis and Intervention Service

Self-Enablement Service

Young People's Floating Support Service

Circles of Support and Accountability Service

East Riding of Yorkshire Based Services

Chrysalis Supported Housing Service

Hull and East Riding Accommodation Project (HAP)

Circles of Support and Accountability Service

North East Lincolnshire Based Services

Chrysalis Supported Housing Service

Learning Disability and Autism HRS Service

Young People's HAS Accommodation Service

Circles of Support and Accountability Service

Framework HRS Service

Intensive Rough Sleeper Support Service

North Lincolnshire Based Services

Chrysalis Supported Housing Service

Circles of Support and Accountability Service

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Our Vision, Mission & Values

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FAQs

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Region map icon representing Hull Based Services.
Hull Based Services
Region map icon representing East Riding of Yorkshire Based Services.
East Riding of Yorkshire Based Services
Region map icon representing North East Lincolnshire Based Services.
North East Lincolshire Based Services
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North Lincolshire Based Services

Chrysalis Supported Housing Service

General Adults Housing Related Support Services

Westbourne House (HRS)

Homeward Bound

Dispersed Housing Related Support Service

Learning Disability and Autism HRS Service

Hull and East Riding Accommodation Project (HAP)

Complex Women’s Housing Related Support Service

Mental Health Crisis and Intervention Service

Self-Enablement Service

Young People's Floating Support Service

Circles of Support and Accountability Service

Chrysalis Supported Housing Service

Hull and East Riding Accommodation Project (HAP)

Circles of Support and Accountability Service

Chrysalis Supported Housing Service

Learning Disability and Autism HRS Service

Young People's HAS Accommodation Service

Circles of Support and Accountability Service

Framework HRS Service

Intensive Rough Sleeper Support Service

Chrysalis Supported Housing Service

Circles of Support and Accountability Service

Participation, Empowerment & Inclusion

Social Work Student Placements, Work Experience, Traineeships and Apprenticeship Opportunities

Volunteer for Circles of Support and Accountability

Mentoring & Volunteering

HAS Accommodation Providers Needed

Contact Humbercare

Report an Issue

Service User Feedback

Stakeholder Feedback

Suggest an Improvement

Humbercare Downloads

FAQ's

Mental Health Crisis and Intervention Service (Hull)

Our Mental Health Crisis and Intervention Service is exclusively available in Hull and is commissioned by the Humber Teaching NHS Foundation Trust. It is designed to provide vital support to individuals who are experiencing an acute mental health crisis and require immediate assistance.

Exciting news, in October 2023 this innovative service was shortlisted as a finalist in the HSJ Awards 2023 Place-based Partnership and Integrated Care Award category. We are delighted to announce that we won the High Commendation Award!

Mental Health Crisis and Intervention Service (Hull) Overview

Regional Availability

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Hull Based Services

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East Riding of Yorkshire Based Services

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North East Lincolnshire Based Services

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North Lincolnshire Based Services

Who is this service for?

  • Individuals experiencing acute mental health crisis.
  • Individuals detained under section 136 of the Mental Health Act.

Who can benefit from our service?

Our Mental Health Crisis and Intervention Service is available for individuals who are experiencing an acute mental health crisis or have been detained under section 136 of the Mental Health Act. Our service is delivered solely in Hull and commissioned by Humber Teaching NHS Foundation Trust.
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What does our Mental Health Crisis and Intervention Service offer?

Humbercare provide support practitioners who are based within the "Beyond Place of Safety" in Hull, this is the local NHS mental health service. Our support practitioners assist clinicians with referral, assessment, and decision-making regarding individuals in mental health crisis. We aim to reduce emergency service 'drop-offs' and wait times for Humberside Police. Our practitioners provide a safe and healthy environment for patients along with continual assessment of their condition and risks.  

The service is operational 24/7 ensuring that patients in mental health crisis receive the appropriate level of care and support while their mental health assessments are completed.

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High Commendation Award: HSJ Awards 2023 Place-based Partnership and Integrated Care Award.

In October 2023 this innovative service was shortlisted as a finalist in the HSJ Awards 2023 Place-based Partnership and Integrated Care Award category and we are delighted to say that we achieved the High Commendation Award! 

We would like to again thank everyone who helped us achieve this, our Mental Health Crisis Intervention Service which is ran in partnership with Humber Teaching NHS Foundation Trust, is a key service within the Right Care Right Person Project.

‘’I was delighted to be invited by the trust to attend this awards event to represent Humbercare’s involvement in the delivery of the Right Care Right Person initiative in Hull, it was a fantastic event, the host Matt Lucas announcing these were the largest healthcare awards in the world! An element of the initiative is the delivery of the Humbercare partnership Mental Health Crisis Intervention Service within Miranda House, this amongst other initiatives across the Humber Mental Health Service found us being shortlisted to 1 of 9 finalists.  Although we didn’t win the main award, to be given a High Commendation Award, essentially the runner up, is such an amazing achievement, I felt so proud of the staff team, the work Humbercare does and the effective partnerships we have built and maintained.  A huge well done and thank you to everyone that has been involved in the design and delivery of this service and the partnership, outcomes evidence it is positively impacting the resources of the police, emergency departments, mental health services and also the individuals in crisis; ensuring people are receiving the right care and support by the right people at the right time.’’ – Kelly Allman, Head of Services 

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What are the benefits of the service?

Our service has a range of benefits including:

  • 24/7 availability of the service.
  • Quick and efficient management of mental health issues.
  • Immediate assistance for those with serious mental health issues.
  • Access to trained and experienced mental health professionals who can provide appropriate care and support during a crisis.
  • Coordination with other mental health services and healthcare providers to ensure a holistic approach to treatment and ongoing care.
  • Confidentiality and privacy for patients and their families during a difficult and sensitive time.
  • Improved outcomes and recovery rates for individuals experiencing a mental health crisis, reducing the need for hospitalisation or long-term care.

In addition to the above benefits, our service also helps support the NHS Mental Health Crisis and Intervention Team to meet their expected performance metrics, including:

  • Decreased waiting time for emergency service drop-offs.
  • Expedited response time for Humberside Police for individuals detained under Section 136 of the Mental Health Act.
  • Enhanced patient experience in the Beyond Place of Safety area.
  • Improved staff and service user satisfaction.

How to access our service?

If you or someone you know is experiencing an acute mental health crisis, you can access our service through the Humber NHS Teaching Trust's Mental Health Crisis and Intervention Team. The Mental Health Crisis Intervention Team manages and runs the Mental Health Based Place of Safety (MHBPoS) for Hull and East Riding of Yorkshire. Our service is operational 24/7 to provide the necessary support to those in need.

CONTACT THE NHS "BEYOND PLACE OF SAFETY" TEAM HULL

CONTACT THE HULL NHS Mental Health Crisis Intervention Team

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Vision, Mission & Values

A charitable organisation built around a desire to support and enable…

Humbercare Vision, mission & Values

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Come join Humbercare's skilled team...

...and help us deliver outstanding and inventive services, and provide assistance to both Adults and Young People as part of our continuously growing team.

career opportunities AT Humbercare

Mentoring & Volunteering at Humbercare

Are you interested in Volunteering? We have some exciting volunteering opportunities available for you at Humbercare...

VOLUNTEER TODAY AND MAKE A DIFFERENCE

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Chrysalis Housing

Our supported housing service is a lifeline for some of the most vulnerable people in our society, providing vital support to help them thrive…

About Our Chrysalis Housing Service

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Our Regional Services

Humbercare is proud to work in partnership with a variety of statutory agencies, voluntary and not-for-profit organisations within the following local authority areas.

We offer the following services in each local authority area...

Region map icon representing Hull Based Services.

Hull Based Services

Region map icon representing East Riding of Yorkshire Based Services.

East Riding of Yorkshire Based Services

Region map icon representing North East Lincolnshire Based Services.

North East Lincolnshire Based Services

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North Lincolnshire Based Services

Our Hull based services are as follows:

Chrysalis Supported Housing Service

General Adults Housing Related Support Services

Westbourne House (HRS)

Homeward Bound

Dispersed Housing Related Support Service

Learning Disability and Autism HRS Service

Hull and East Riding Accommodation Project (HAP)

Complex Women’s Housing Related Support Service

Mental Health Crisis and Intervention Service

Self-Enablement Service

Young People's HAS Accommodation Service

Young People's Floating Support Service

Circles

Our East Yorkshire based services are as follows:

Chrysalis Supported Housing Service

Hull and East Riding Accommodation Project (HAP)

Young People's HAS Accommodation Service

Circles

Our North East Lincolnshire based services are as follows:

Chrysalis Supported Housing Service

Learning Disability and Autism HRS Service

Young People's HAS Accommodation Service

Circles

Framework HRS Service

Intensive Rough Sleeper Support Service

Our North Lincolnshire based services are as follows:

Chrysalis Supported Housing Service

Circles

Got a Question?

Find a few answers to popular questions quickly in our F.A.Q’s section. If you don’t find an answer to your question… please give us a call.

FAQ’s

Apply for Chrysalis Housing

A supported housing service providing vital support for the most vulnerable people in our society.

Apply for Chrysalis Housing

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Contact Details

Hull Office

Humbercare Ltd
81 Beverley Road
Hull
East Yorkshire
HU3 1XR

Office Hours: Mon to Fri: 8.30am - 5.00pm

t. 01482 586633

Email Hull Office

Out of Hours Emergency: 01482 586633 Selecting Option 1 for Support and Option 2 for a Property Maintenance Response

Grimsby Office

Humbercare Ltd
15 Hainton Avenue
Grimsby
North East Lincolnshire
DN32 9AS

Office Hours: Mon to Fri: 8.30am - 5.00pm

t. 01472 245820

Email Grimsby Office

Out of Hours Emergency: 01472 245825 for Support or 01482 586633 Selecting Option 2 for a Property Maintenance Response  

Registered Charity No: 702269 | Companies House No: 2432547
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