• Confidence
• Patience
• A mature attitude
• Determination
• Experience with and/or knowledge of working with disadvantaged individuals.
• Knowledge of training, education and employment issues

Skills/Abilities
The ability to:

• Empathise with the needs of service users
• Adopt a positive and creative approach to working with people
• Relate and communicate effectively with a wide range of people
• Record and produce basic administration tasks
• Work on your own initiative but at the time be aware of personal safety issues
• Work as a member of a team

Personal Attributes
It is dsirable that you are:

• Non-judgemental
• Tolerant, calm and have a sense of humour
• Self-motivated and enthusiastic
• In possession of good interpersonal skills
• Flexible
• Able to treat information in a confidential manner