Working in partnership with Hull City Council and local agency's to deliver a quality driven service dedicated to reducing homelessness and improving the lives and futures of individuals within Hull.
We operate across two buildings, Westbourne House and Dock House supporting up to 80 service users. We are a direct access service, with a 10:30pm curfew in place to enable us to monitor our services users welfare effectively, with staff on hand 24 hours a day to offer support. Our service users come from a variety of backgrounds, the common factor is when they arrive on our doorstep, they are homeless.
The Futures service exists to support people from the streets, providing a roof over their head and intense support with their personal issues that may have led to homelessness. The end goal is for the service user to go on to live independently with success. In short, we support people to enable brighter futures.
Every persons needs are unique to them. We put together a personalised support plan We offer emotional and practical guidance and support to our services users. This can include:
Our staff regularly walk around the local community ensuring positive engagement with local residents and businesses.
Our staff and service users assist our local Tesco, volunteering to help out with events such as the neighbourhood food collection, assisting those with a greater need for help than their own.
We recruit and train local volunteers and students to enhance our service delivery and improve their employment skills.
We work in partnership with the local anti-social behaviour teams to improve our local neighbourhood.
We attend meetings and liaise with Humberside police who run the west Hull begging initiative to reduce begging in the local area.
Our staff and management respond quickly and proactively to any concerns from residents and businesses in the local area.
We work along side other relevant agencies to ensure that our service users are offered a well rounded package of support. These agencies include:
For a downloadable information leaflet on this service please follow this link .
“We believe that social inclusion is key to helping our service users to regain their independence and a sense of community”
Contact the management team:
Please call us with any questions you may have and to find out more about what we do
Futures Centre for Assessment and Emergency accommodation
123 Princes Avenue,
Hull, HU5 3JN